Privacy Policy

Vince Luxury Living ("we," "us," or "our") is operated by Vince Pass, a licensed Florida REALTOR® with The Greene Group at LPT Realty. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit vinceluxuryliving.com or interact with us through the forms and tools on this site.

By using this website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

Information We Collect

We collect information you choose to provide directly, as well as limited information collected automatically as you browse.

Information You Provide

• Contact details such as your name, email address, and phone number when you submit a contact or inquiry form.
• Property and search preferences, including budget, area of interest, timeline, and buyer or seller intent.
• Any additional information you include in a message or request.

Information Collected Automatically

• Basic technical data such as browser type, device, and pages visited, used to operate and improve the site.
• The page or campaign source associated with your inquiry, used to route and respond to your request appropriately.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide the real estate services you request.
• Send you relevant listings, market updates, and follow-up communications.
• Maintain records of our communications within our customer relationship management system.
• Improve the content, performance, and security of our website.

Text Message (SMS) Communications

If you provide your phone number and consent to be contacted, we may send you SMS text messages related to your inquiry, including appointment confirmations, reminders, schedule updates, listing updates, and follow-up. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance. Consent to receive text messages is not a condition of any purchase or service.

We do not sell, rent, or share your mobile phone number, SMS opt-in consent, or text messaging originator opt-in data with any third party for marketing or promotional purposes. This information is used solely by Vince Luxury Living to communicate with you about the services you requested. No mobile information is shared with third parties or affiliates for marketing purposes under any circumstances.

Full details of our texting program, including opt-out and support instructions, are set out in our SMS Terms and Conditions.

SMS Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at hello@vinceluxuryliving.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: https://vinceluxuryliving.com/privacy-policy

These terms are also published on their own page at vinceluxuryliving.com/sms-terms.

Service Providers

We share information with trusted third-party services only as needed to operate our business — for example, customer relationship management and messaging providers that help us manage inquiries and communicate with you. These providers are authorized to use your information only to perform services on our behalf, and are contractually prohibited from using it for their own marketing purposes. Mobile phone numbers are never shared with third parties for marketing or promotional purposes.

How We Share Information

We do not sell your personal information, and we do not sell or share your phone number with third parties for their own marketing or promotional purposes. Data collected through this website will not be sold or shared with third parties for marketing or promotional purposes.

We may disclose information when required by law, to enforce our agreements, or to protect the rights, property, or safety of our clients, our business, or others.

Cookies

This site may use cookies or similar technologies to support core functionality and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect some features.

Data Security

We take reasonable measures to protect the information you submit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

• You may request access to, correction of, or deletion of the personal information we hold about you.
• You may unsubscribe from email communications using the link in any message, or opt out of texts by replying STOP.

Children's Privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

Contact

For questions about this Privacy Policy or your information, contact us at hello@vinceluxuryliving.com.